Production Time

 

Production time refers to the time taken to make the hair system. It does NOT include the time used for the following things:

-Consulting with us

-Sending in old hair systems, samples and templates, etc.

-Discussing uncertain order details after we receive your payment.

-Shipping

In other words, production time is counted from the date that all the order details are confirmed, all the necessary samples and templates are received, and payment is received.

 

Custom Products Production Time

		Base size ≤ 8“x10"	8”x10” < Base size ≤10"x10"	Base size >10"x10", or full cap
Regular Production Time	Hair length < 8"	8-12 weeks	9-13 weeks	10-14 weeks
	8" < Hair length ≤12"	9-13 weeks	10-14 weeks	11-15 weeks
	12" <Hair length ≤ 20"	10-14 weeks	11-15 weeks	12-14 weeks
Rush Production Time	Hair length < 8"	6-7weeks	7-8 weeks	8-9 weeks
	8" < Hair length ≤ 12"	7-8 weeks	8-9 weeks	9-10 weeks
	12" < Hair length ≤ 20"	8-9 weeks	9-10 weeks	10-11weeks

 

Above production time is for most hair systems. Some complicated and special hair systems cannot be completed within that time frame, like silk top, extra-long hair and extra heavy density, etc. If you need a hair system within a specific time frame, please consult our customer service team before you place your order.

 

For rush service, if the shipment is not dispatched on time, the rush service fee will be refunded. If an order is canceled due to delays in rush processing, any refunds will still be processed according to our return and exchange policy. 

 

Shipping Time

 

We AIM to ship products ordered on a weekday within 24 hours.

Adding additional services to your order will increase the production time as follows:

	SHIPPING DAY	DELIVERY DAY
Stock Hair System	24 hours on weekdays	5-7 working days
+ Cut To Size	1-2 working days	6-9 working days
+ Cut & Style	3 working days	8-10 working days
+ Cut To Size + Cut & Style	3-4 working days	9-11 working days
+ Perm	3-4 working days	9-11 working days

 

Lordhair cooperates with several world-renowned express companies like DHL, FedEx, UPS, etc. They ship to most countries within a week, usually 5-7 business days. For some special regions, other express service or postal service will be used and the shipping time is subject to the actual situation.

 

Shipping Cost

We have worldwide free shipping for all hair system products.

* If there are only hair system accessories in the order, the shipping cost would be $29.90 if the package weighs under 0.5kg. If it weighs over 0.5 kg, then there would be extra $10 for each additional 0.5kg.

 

Customs Clearance

You may occur a customs fee when the goods are shipped into your country, but this will depend on your countries tariff systems. Customers are responsible for any customs clearance fees. Any taxes due during customs clearance will be the responsibility of the customer. Please contact Customer Service if you have further questions.